{"xsrfToken":"96db540c-b31e-4d80-acee-bae891816f79_f12c3328a56a6bae1fb2785176a750020bb909c9_lout","branding":{"id":"5","key":"ser","name":"Service","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#7bab29","headerLinkHoverBGColor":"#7bab29","headerBadgeColor":"#7bab29"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/870fbb43-2301-4554-a201-1006ddb955ea/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NGFjMmIyMy0xMmRlLTQwNTEtOGQ5NS00YmFlZGU0MjYyZDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg3MGZiYjQzLTIzMDEtNDU1NC1hMjAxLTEwMDZkZGI5NTVlYSI6WyJyZWFkIl19LCJleHAiOjE1OTcwMTUzNTcsIm5iZiI6MTU5NzAxNDY5N30.5pEm28-aVAZAtLwYuk-Lx3RfTJk6c8f8SQv5PnNeSrg&client=74ac2b23-12de-4051-8d95-4baede4262d8&mode=fit","logoId":"870fbb43-2301-4554-a201-1006ddb955ea","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Control Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen in Ihrem Control Center","sharedPortalName":"Control Center","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Control Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#6b6b6b","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"5","key":"ser","projectId":10048,"serviceDeskId":5,"name":"Service","description":"<p>Welcome! You can raise a Service request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"35","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://moodia.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10466","groups":[9],"key":""},{"id":"39","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://moodia.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10498","groups":[9],"key":""},{"id":"32","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://moodia.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[9],"key":""},{"id":"33","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://moodia.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10483","groups":[9],"key":""},{"id":"34","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://moodia.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10491","groups":[9],"key":""},{"id":"36","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://moodia.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[],"key":""},{"id":"38","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://moodia.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10511","groups":[9],"key":""}],"reqGroups":[{"id":9,"name":"General"}],"orderMapping":{"9":[37,38,33,34,35,32,39]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"917d92f2-a6e4-3033-8252-3301e7122da4","appLinkName":"System Confluence","appLinkUrl":"https://moodia.atlassian.net/wiki","spaceKey":"WIS","spaceName":"Wissensdatenbank","spaceUrl":"https://moodia.atlassian.net/wiki/spaces/WIS"},"labels":[],"projectKey":"SER","serviceDeskId":5},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SER","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Control Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://moodia.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=moodia","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"96db540c-b31e-4d80-acee-bae891816f79_f12c3328a56a6bae1fb2785176a750020bb909c9_lout","baseUrl":"https://moodia.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"74ac2b23-12de-4051-8d95-4baede4262d8","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}